[#SPARK-649] Screenshot tool broken on mac

Spark

Screenshot tool broken on mac

Created: 03/30/07 08:08 PM Updated: 01/10/08 07:27 AM

Component/s:

Mac

Affects Version/s:

2.5.0

Fix Version/s:

2.5.1

Time Tracking:

Not Specified

Support Plan Customer Issue:	No
Resolution Date:	04/05/07 03:23 PM
Acceptance Test - Add?:	No

Description

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The screenshot tool is reported as not working on macs.

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Derek DeMoro - 04/04/07 09:36 PM

I cannot reproduce this issue on my system. Please advise how to move forward.

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Matt Tucker - 04/04/07 11:28 PM

I just tested on a Mac at home and screen shots did appear to work (although the file transfer part of the equation failed).

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Derek DeMoro - 04/05/07 03:23 PM

I am unable to reproduce this issue. However I went ahead and added more error handling to see what is actually going on.

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Darren Davies - 01/10/08 07:27 AM

I can reproduce this fault every time.. Three times in a row now..

I am running Spark 2.5.8 with the Red 5 plugin on a Mac mini 1.83Ghz 2G Ram running Leopard 10.5.1 with all patches. Every time I click on the screenshots button the screen blanks and reappears, after clicking on the background the screen blanks again and no display can be seen.

It probably hasn't crashed but needs a hard power off to get any control back! I think it might have something to do with a spaces issue. I have 4 virtual desktops configured. Running a resolution of 1600x1200.

Hope that's enough info, I can do some further testing if you like.