When a user is disconnected from spark due to network issues, spark auto-reconnects. During the auto-reconnect process however, the user does not get logged back into the customer chat workgroup--which the user is not aware of due to the auto-reconnect.
When a user is disconnected from spark due to network issues, spark auto-reconnects. During the auto-reconnect process however, the user does not get logged back into the customer chat workgroup--which the user is not aware of due to the auto-reconnect.
See the following forum thread: http://www.igniterealtime.org/forum/thread.jspa?messageID=139711𢆿