I am trying to install Fasthpath Webchat onto a secondary webserver and I get the following error after I enter in my server information and click continue:
HTTP Status 500 -
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*type* Exception report
*message*
*description* The server encountered an internal error () that prevented it from fulfilling this request.
*exception*
org.apache.jasper.JasperException: Exception in JSP: /setup-index.jsp:40 37: } 38: 39: try { 40: ConnectionConfiguration xmppConfig = new ConnectionConfiguration(domain, port); 41: XMPPConnection con = new XMPPConnection(xmppConfig); 42: con.connect(); 43: con.loginAnonymously(); Stacktrace: org.apache.jasper.servlet.JspServletWrapper.handleJspException(jasper5-compiler -5.5.17.jar.so) org.apache.jasper.servlet.JspServletWrapper.service(jasper5-compiler-5.5.17.jar .so) org.apache.jasper.servlet.JspServlet.serviceJspFile(jasper5-compiler-5.5.17.jar .so) org.apache.jasper.servlet.JspServlet.service(jasper5-compiler-5.5.17.jar.so)&nb sp; javax.servlet.http.HttpServlet.service(tomcat5-servlet-2.4-api-5.5.17.jar.so)&n bsp; org.jivesoftware.webchat.SetCharacterEncodingFilter.doFilter(SetCharacterEncodi ngFilter.java:45) org.jivesoftware.webchat.SetupFilter.doFilter(SetupFilter.java:92)
*root cause*
javax.servlet.ServletException: org.jivesoftware.smack.XMPPConnection org.apache.jasper.runtime.PageContextImpl.doHandlePageException(jasper5-runtime -5.5.17.jar.so) org.apache.jasper.runtime.PageContextImpl.handlePageException(jasper5-runtime-5 .5.17.jar.so) org.apache.jsp.setup_002dindex_jsp._jspService(setup_002dindex_jsp.java:243)&nb sp; org.apache.jasper.runtime.HttpJspBase.service(jasper5-runtime-5.5.17.jar.so)&nb sp; javax.servlet.http.HttpServlet.service(tomcat5-servlet-2.4-api-5.5.17.jar.so)&n bsp; org.apache.jasper.servlet.JspServletWrapper.service(jasper5-compiler-5.5.17.jar .so) org.apache.jasper.servlet.JspServlet.serviceJspFile(jasper5-compiler-5.5.17.jar .so) org.apache.jasper.servlet.JspServlet.service(jasper5-compiler-5.5.17.jar.so)&nb sp; javax.servlet.http.HttpServlet.service(tomcat5-servlet-2.4-api-5.5.17.jar.so)&n bsp; org.jivesoftware.webchat.SetCharacterEncodingFilter.doFilter(SetCharacterEncodi ngFilter.java:45) org.jivesoftware.webchat.SetupFilter.doFilter(SetupFilter.java:92)
*root cause*
java.lang.NoClassDefFoundError: org.jivesoftware.smack.XMPPConnection java.lang.Class.initializeClass(libgcj.so.7rh) org.jivesoftware.smack.ConnectionConfiguration.<init>(ConnectionConfigura tion.java:57) org.apache.jsp.setup_002dindex_jsp._jspService(setup_002dindex_jsp.java:75)&nbs p; org.apache.jasper.runtime.HttpJspBase.service(jasper5-runtime-5.5.17.jar.so)&nb sp; javax.servlet.http.HttpServlet.service(tomcat5-servlet-2.4-api-5.5.17.jar.so)&n bsp; org.apache.jasper.servlet.JspServletWrapper.service(jasper5-compiler-5.5.17.jar .so) org.apache.jasper.servlet.JspServlet.serviceJspFile(jasper5-compiler-5.5.17.jar .so) org.apache.jasper.servlet.JspServlet.service(jasper5-compiler-5.5.17.jar.so)&nb sp; javax.servlet.http.HttpServlet.service(tomcat5-servlet-2.4-api-5.5.17.jar.so)&n bsp; org.jivesoftware.webchat.SetCharacterEncodingFilter.doFilter(SetCharacterEncodi ngFilter.java:45) org.jivesoftware.webchat.SetupFilter.doFilter(SetupFilter.java:92)
*note* The full stack trace of the root cause is available in the Apache Tomcat/5.5.17 logs.
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Apache Tomcat/5.5.17
I have already tested the Webchat client on my openfire server and it works beautifully, so I am pretty sure that my Openfire server and Fastpath are configured correctly. Does anybody have any advice on how to fix this?
