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0 Replies Last post: Jun 19, 2008 10:57 AM by Vinh Jones  
Vinh Jones Bronze 11 posts since
Apr 9, 2008
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Jun 19, 2008 11:00 AM

Fastpath and Chat Transcripts

I'm wondering if anyone else has ran into this issue?

 

 

 

Transcripts are logged fine back to a certain date, and then there simply isn't anything beyond that point. In this case, all the transcripts between the end of February and June are logged, only a handful of the actual transcripts are logged in from December to February, and nothing is logged at all before December.

 

 

EDIT: Sorry forgot to mention, this was the upgrade path:

 

 

 

3.4.1 11/12/07

3.4.2 12/13/07

3.4.3 1/3/08

3.4.4 1/21/08

3.4.5 2/19/08

3.5.1 - precise upgrade date is not known, unfortunately.

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