I know this is the simplest question in the world - but I have Enterprise installed and a Fastpath workgroup setup, but I have no idea how to go on 'as a user' and initiate a chat.  I see the javascript snippet you are supposed to post on your website, but I don't know the URL for the referenced jivelive.jsp page.  The quick guide indicates that there should be a Tools > Webchat option on the Fastpath admin tab, but I'm not seeing that either.

Could someone point me in the right direction?  Also - is there an easy way for a Spark user to initiate a Fastpath chat as a user?  I.e. instead of going to a webpage, use Spark instead?

Thanks!