When a user has requested a chat via the web, if they close the chat
request by clicking the red x instead of the “close window” button on
the pop up, the chat request isn’t dismissed.
Is this happening for anyone else?
When a user has requested a chat via the web, if they close the chat
request by clicking the red x instead of the “close window” button on
the pop up, the chat request isn’t dismissed.
Is this happening for anyone else?
This is a known issue and is logged as a bug here - http://www.igniterealtime.org/issues/browse/ENT-249
thanks!