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1,981 Views 5 Replies Last post: Oct 22, 2008 6:46 PM by ComoEstas RSS
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opie6373
62 posts since
Dec 21, 2006
Currently Being Moderated

Jan 9, 2008 6:10 AM

No message appearing in IM client windows Openfire 3.4.3

 

I have an issue that when sending messages, the receiving person's IM chat client window (in this case spark 2.5.8) is blank.  They hear the alert but no text in chat window.  This is happening widespread on numerous clients.  I have tried different versions of spark (2.5.5, 2.5.7) and have posted in spark forum but no responses.  Possible openfire issue? Here is the latest error log:

 

 

 

 

 

at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)

at org.apache.mina.filter.codec.support.SimpleProtocolDecoderOutput.flush(SimplePr otocolDecoderOutput.java:58)

at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecF ilter.java:173)

at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)

at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)

at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)

at org.apache.mina.filter.executor.ExecutorFilter.processEvent(ExecutorFilter.java :239)

at org.apache.mina.filter.executor.ExecutorFilter$ProcessEventsRunnable.run(Execut orFilter.java:283)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:51)

at java.lang.Thread.run(Unknown Source)

2008.01.09 08:45:25 [org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvi der.java:682)

]

java.lang.NullPointerException

at org.jivesoftware.openfire.ldap.LdapGroupProvider.populateGroups(LdapGroupProvid er.java:673)

at org.jivesoftware.openfire.ldap.LdapGroupProvider.getGroup(LdapGroupProvider.jav a:99)

at org.jivesoftware.openfire.group.GroupManager.getGroup(GroupManager.java:204)

at org.jivesoftware.openfire.group.GroupCollection$UserIterator.getNextElement(Gro upCollection.java:102)

at org.jivesoftware.openfire.group.GroupCollection$UserIterator.hasNext(GroupColle ction.java:65)

at org.jivesoftware.openfire.roster.RosterManager.hasMutualVisibility(RosterManage r.java:876)

at org.jivesoftware.openfire.roster.Roster.<init>(Roster.java:143)

at org.jivesoftware.openfire.roster.RosterManager.getRoster(RosterManager.java:85)

at org.jivesoftware.openfire.handler.PresenceUpdateHandler.broadcastUpdate(Presenc eUpdateHandler.java:280)

at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:122)

at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:110)

at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:174)

at org.jivesoftware.openfire.PresenceRouter.handle(PresenceRouter.java:133)

at org.jivesoftware.openfire.PresenceRouter.route(PresenceRouter.java:69)

at org.jivesoftware.openfire.spi.PacketRouterImpl.route(PacketRouterImpl.java:75)

at org.jivesoftware.openfire.net.StanzaHandler.processPresence(StanzaHandler.java: 321)

at org.jivesoftware.openfire.net.ClientStanzaHandler.processPresence(ClientStanzaH andler.java:84)

at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:245)

at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:167)

at org.jivesoftware.openfire.nio.ConnectionHandler.messageReceived(ConnectionHandl er.java:132)

at org.apache.mina.common.support.AbstractIoFilterChain$TailFilter.messageReceived (AbstractIoFilterChain.java:570)

at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)

at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)

at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)

at org.apache.mina.filter.codec.support.SimpleProtocolDecoderOutput.flush(SimplePr otocolDecoderOutput.java:58)

at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecF ilter.java:173)

at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)

at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)

at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)

at org.apache.mina.filter.executor.ExecutorFilter.processEvent(ExecutorFilter.java :239)

at org.apache.mina.filter.executor.ExecutorFilter$ProcessEventsRunnable.run(Execut orFilter.java:283)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:51)

at java.lang.Thread.run(Unknown Source)

 

 

Tags: windows, openfire, im, chat, client, text, no, in, 3.4.3
Todd Getz KeyContributor
Todd Getz
3,300 posts since
Apr 2, 2007
Currently Being Moderated
Jan 9, 2008 8:02 AM in response to: opie6373
Re: No message appearing in IM client windows Openfire 3.4.3

I have run ito this on one of my machines as well.  Nothing I did resolved it, until I re-imaged the machine.  I tried deleting the Spark folder from the users profile, re-installing the application, etc.

Bronze
opie6373
62 posts since
Dec 21, 2006
Currently Being Moderated
Jan 9, 2008 8:08 AM in response to: Todd Getz
Re: No message appearing in IM client windows Openfire 3.4.3

that's scary.  i'm not going to reimage 40 computers.  I'm trying an older version of the spark client (version 2.0.8).  You tried reinstalling openfire?

Todd Getz KeyContributor
Todd Getz
3,300 posts since
Apr 2, 2007
Currently Being Moderated
Jan 9, 2008 8:16 AM in response to: opie6373
Re: No message appearing in IM client windows Openfire 3.4.3

I have a hard time believing it was the server since the problem has not reoccured.  You may have a different problem though.  Is the anything in your debug log to indicate a server issue.  To narrow it down clear the debug log and have them send a message.

Bronze
opie6373
62 posts since
Dec 21, 2006
Currently Being Moderated
Jan 9, 2008 9:51 AM in response to: Todd Getz
Re: No message appearing in IM client windows Openfire 3.4.3

 

I sent an IM to a person still on 2.5.8 spark and it was blank.  here is the debug log

 

 

 

 

 

line

1

             &n bsp; 2

             &n bsp; 3

             &n bsp; 4

             &n bsp; 5

             &n bsp; 6

             &n bsp; 7

             &n bsp; 8

             &n bsp; 9

             &n bsp; 10

             &n bsp; 11

             &n bsp; 12

             &n bsp; 13

             &n bsp; 14

             &n bsp; 15

             &n bsp; 16

             &n bsp; 17

             &n bsp; 18

             &n bsp; 19

             &n bsp; 20

             &n bsp; 21

             &n bsp; 22

             &n bsp; 23

             &n bsp; 24

             &n bsp; 25

             &n bsp; 26

             &n bsp; 27

             &n bsp; 28

2008.01.09 12:49:28 JettyLog: EXCEPTION

             &n bsp; java.io.IOException: An existing connection was forcibly closed by the remote host

             &n bsp; at sun.nio.ch.SocketDispatcher.read0(Native Method)

             &n bsp; at sun.nio.ch.SocketDispatcher.read(Unknown Source)

             &n bsp; at sun.nio.ch.IOUtil.readIntoNativeBuffer(Unknown Source)

             &n bsp; at sun.nio.ch.IOUtil.read(Unknown Source)

             &n bsp; at sun.nio.ch.SocketChannelImpl.read(Unknown Source)

             &n bsp; at org.mortbay.io.nio.ChannelEndPoint.fill(ChannelEndPoint.java:128)

             &n bsp; at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:282)

             &n bsp; at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:205)

             &n bsp; at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)

             &n bsp; at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)

             &n bsp; at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)

             &n bsp; 2008.01.09 12:49:28 JettyLog: EOF

             &n bsp; 2008.01.09 12:49:28 JettyLog: EXCEPTION

             &n bsp; java.io.IOException: An existing connection was forcibly closed by the remote host

             &n bsp; at sun.nio.ch.SocketDispatcher.read0(Native Method)

             &n bsp; at sun.nio.ch.SocketDispatcher.read(Unknown Source)

             &n bsp; at sun.nio.ch.IOUtil.readIntoNativeBuffer(Unknown Source)

             &n bsp; at sun.nio.ch.IOUtil.read(Unknown Source)

             &n bsp; at sun.nio.ch.SocketChannelImpl.read(Unknown Source)

             &n bsp; at org.mortbay.io.nio.ChannelEndPoint.fill(ChannelEndPoint.java:128)

             &n bsp; at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:282)

             &n bsp; at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:205)

             &n bsp; at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)

             &n bsp; at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)

             &n bsp; at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)

             &n bsp; 2008.01.09 12:49:28 JettyLog: EOF

 

 

ComoEstas Bronze
ComoEstas
25 posts since
Jun 20, 2007
Currently Being Moderated
Oct 22, 2008 6:46 PM in response to: opie6373
Re: No message appearing in IM client windows Openfire 3.4.3

Hi,

 

Did you resolve this problem ?

A similar symptom was detected in our site with Operfire 3.6.0a and Spark 2.5.8, though it was solved with restarting Spark.

But, we could not know what cause it.

 

Could you please let me know the cause of this problem if it is clear at the moment.

 

Thank you in advance.

 

 

Regards,

 

    Yukari Hirota

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