1 Replies Last post: Feb 13, 2007 10:23 AM by Kevin Williams  
samatkinson   1 posts since
Feb 13, 2007
Currently Being Moderated

Feb 13, 2007 3:20 AM

Documentation

Hi Im using the trial version and want to test the capabilities of users posting support requests from a website and a member of staff picking it up, Is there any documentation to get me started setting fastpath up to do this ?

Kevin Williams Jiver 111 posts since
Aug 28, 2006
Currently Being Moderated
Feb 13, 2007 10:23 AM in response to: samatkinson
Re: Documentation

We have some documentation here: http://jivesoftware.com/builds/docs/fastpath/latest/documentation/.

 

It''s out of date, however should help you with what you''re trying to do.  As a "hello world" example, I recommend you do the following:

1.  create one workgroup on the fastpath tab

2.  add yourself to the workgroup

3.  log into the group in spark

4.  install the fastpath webchat plugin

5.  click on the webchat link on the navigation bar in your fastpath tab.

 

Hope this helps!

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