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Fastpath Quick Start Guide

VERSION 1

Created on: Apr 24, 2008 12:45 PM by Daniel Henninger - Last Modified:  Apr 24, 2008 12:46 PM by Daniel Henninger

This guide provides a starting point for setting up your Fastpath workgroups and other configuration settings.

Tags: fastpath, guide
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mgillingham mgillingham  says:

Thanks for the guide, very helpful.

Stefan Reuter Stefan Reuter  says:

Does the current fastpath plugin also include the customer webchat application? If yes where do I find it?

Daniel Henninger Daniel Henninger  says in response to Stefan Reuter:

You can still download the webchat from the commercial plugins section, but yes, I just noticed that webchat wasn't available as an open source plugin after posting the releases.  =/  I'm investigating that today, so you should see a solution soon.  Honestly, I don't recall if the currently webchat.war requires an enterprise license or not.

Stefan Reuter Stefan Reuter  says in response to Daniel Henninger:

It seems to work without a license but I get an exception in Openfire's error.log resulting in the webchat to think no agent is not available:

 


2008.04.25 15:11:06 [org.jivesoftware.openfire.nio.ConnectionHandler.exceptionCaught(ConnectionHand ler.java:110)] 
java.lang.AbstractMethodError
     at org.jivesoftware.openfire.event.SessionEventDispatcher.dispatchEvent(SessionEve ntDispatcher.java:79)
     at org.jivesoftware.openfire.handler.IQBindHandler.handleIQ(IQBindHandler.java:140 )
     at org.jivesoftware.openfire.handler.IQHandler.process(IQHandler.java:49)
     at org.jivesoftware.openfire.IQRouter.handle(IQRouter.java:349)
     at org.jivesoftware.openfire.IQRouter.route(IQRouter.java:101)
     at org.jivesoftware.openfire.spi.PacketRouterImpl.route(PacketRouterImpl.java:68)
     at org.jivesoftware.openfire.net.StanzaHandler.processIQ(StanzaHandler.java:299)
     at org.jivesoftware.openfire.net.ClientStanzaHandler.processIQ(ClientStanzaHandler .java:79)
     at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:264)
     at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:163)
     at org.jivesoftware.openfire.nio.ConnectionHandler.messageReceived(ConnectionHandl er.java:133)
     at org.apache.mina.common.support.AbstractIoFilterChain$TailFilter.messageReceived (AbstractIoFilterChain.java:570)
     at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)
     at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)
     at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)
     at org.apache.mina.common.IoFilterAdapter.messageReceived(IoFilterAdapter.java:80)
     at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)
     at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)
     at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)
     at org.apache.mina.filter.codec.support.SimpleProtocolDecoderOutput.flush(SimplePr otocolDecoderOutput.java:58)
     at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecF ilter.java:180)
     at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)
     at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)
     at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)
     at org.apache.mina.filter.executor.ExecutorFilter.processEvent(ExecutorFilter.java :239)
     at org.apache.mina.filter.executor.ExecutorFilter$ProcessEventsRunnable.run(Execut orFilter.java:283)
     at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java: 885)
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:907)
     at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:51)
     at java.lang.Thread.run(Thread.java:619)

 

Andres Mujica Andres Mujica  says in response to Stefan Reuter:

i'm getting this behaviour too with the opensource plugin. .the fastpath seems to think that there's no agent available no matter if it's

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