The Fastpath product allows a company to provide support through the web. Users can use their own XMPP client or the provided web client to initiate a chat request. The request will be routed to the proper queue and agents will be offered the chance to answer the request.

Today we made the source code of the web client part of Fastpath available and a new version was released with the change in the license. You can download the new version from the plugins page.

Use the following SVN access to get the source code of the web client:

svn co http://svn.igniterealtime.org/svn/repos/fastpath/webchat/trunk webchat

The web chat client relies on the workgroup API that has not been moved to the open source repository yet. That is our last task in this long process of making Fastpath open source.

Enjoy,

  -- Gato